Frequently asked questions

We provide different methods of payment, you can use your credit /Debit card to pay online or you can select cash on delivery (COD) and pay when your order arrive to you.

The prices in our webstore include VAT.

You must be a registered user to track your order online; you can track your order by accessing your account and order history. You can also check the status of your order by calling us.

WHEN YOUR ORDER LEAVES OUR WAREHOUSE, WE’LL EMAIL YOU WITH A TRACKING NUMBER SO YOU CAN FOLLOW ITS JOURNEY THROUGH THE COURIER'S WEBSITE.

If you have any doubts regarding delivery, do not hesitate to contact our Customer Service Department or via the e-mail address